Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The purpose of this role is to contribute to the financial success of the company by underwriting crop insurance, to assure compliance with rules and regulations of the Federal Crop Insurance Program and company policies regarding crop hail and named peril policies. Location: Greensboro, North Carolina Work Arrangement: This role is hybrid, requiring 3 days/week in our Greensboro, NC office. The hours for this role are 7:30am-4:15pm EST Monday through Thursday, and 7:30am-12pm EST on Fridays. The salary range for this role is: $26.50/hour - $39.75/hour Your New Role Apply underwriting judgment in order to review, evaluate and price crop insurance policies along with adhering to company policy, state and federal regulations within established authority Ensure complete and accurate policy processing activities by reviewing and/or data entry of applications, policy changes, actual production history (APH), acreage report (AR) written agreements, and gathering missing information, resolving inconsistencies and confirming next steps Print status reports and track policy cycle to completion, ensuring coverage continuation and avoiding late penalties Provide processing and support for claims and compliance departments and complete transactions within area of responsibility Review all written agreement documents before submission Track, monitor and route written agreements to ensure timely processing Correct errors and resolve issues with the FCIC Error Report Effectively answer requests for information regarding crop hail from key stakeholders Assist team members with questions and training Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun Utilize various resources to research and answer crop insurance questions Attend training sessions to continue to gain knowledge on crop insurance Provide exceptional customer service Meet deadlines established by RMA (Risk Management Agency) policies and procedures Required Qualifications High School Diploma/GED Preferred Competencies/Skills Quickly and accurately perform data entry Use multiple resources to gather and analyze information and use logic to underwrite basic risk exposures within authority Understand the needs and goals of a customer and actively look for ways to meet them Build and maintain professional networks Clearly and confidently convey information to a wide audience Prioritize interests of the company and community during decision-making Complete tasks by taking decisive or quick action Utilize established procedures to guide decision-making Communicate information in a clear, well-organized, and professional manner Follow established guidelines to focus on details and complete tasks attentively and thoroughly Escalate issues when necessary Demonstrated multitasking while maintain accuracy skill Maintain highest confidentiality Make decisions and act in uncertain and ambiguous situations Quickly learn, understand and take action Multi-task and handle competing priorities High attention to detail Adapt and be flexible in a complex changing environment Motivational, inspirational and enthusiastic approach to team involvement and engagement Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow Able to work under pressure to meet deadlines while maintaining accuracy Able to self-start and manage to an end Able to assist team members with learning Preferred Education Associate's degree or equivalent combination of education and work experience Preferred Experience Experience in an underwriting capacity Insurance industry experience Crop insurance experience Preferred Knowledge Working knowledge of crop insurance industry and underwriting policies, practices and processes Working knowledge of Microsoft Office Suite Proficient with Easy Mapping, Easy Hail, On Base and workflow Terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components and concepts QBE, a global insurance leader, is the proud parent company of NAU Country Insurance Company. NAU Country writes in 48 states and has nine locations nationwide. Together, we combine the history, expertise, innovation, and a shared commitment to excellence to provide unparalleled insurance solutions to our customers and communities worldwide. Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s an