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Salesforce is seeking a Senior Pricing and Packaging Manager to join our Customer Success Success Plan product management organization. This role sits at the forefront of empowering customers to achieve maximum value from their Salesforce technology investments through strategic pricing and packaging decisions.
You will own and drive the strategy and roadmap for Salesforce's Customer Success Plan offer portfolio, including Standard, Premier, and Signature Success Plans. Your work will ensure our offerings meet the diverse needs of customers across all segments and Salesforce products. You will act as the voice of the customer and market within the CS organization, collaborating closely with all CS functions and Salesforce product organizations.
The ideal candidate brings strong product management experience with a focus on pricing strategy and packaging. You should have excellent analytical skills and the ability to translate customer needs into compelling product offerings. Experience in customer success or SaaS environments is highly valued.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. We're looking for Trailblazers passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of everything we do.