The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: As a Senior Staff Experience Designer, you'll shape our core end-to-end experiences for millions of Venmo users. You'll solve complex problems and inspire delight through thoughtful design, strategic insight, high craft, and compelling storytelling. You'll partner closely with cross-functional teams—product, engineering, research, and marketing—to define possibilities, align around shared vision, and turn complex challenges into elegant solutions. You'll lead by example, guiding teams through ambiguity with clear thinking and user-first mindset. You'll champion design excellence across the organization, mentoring others and elevating craft to ensure every experience delivers measurable value. Expect a fast-paced environment overseeing multiple projects while demonstrating strong communication skills, especially when relaying creative concepts to design teams and stakeholders. Job Description: Essential Responsibilities: Develop and articulate clear objectives in enhancing user and customer experiences that deliver results and meet organizational goals Influence decision-making at the senior leadership level Perform the most highly complex digital and physical products and services using domain knowledge and extensive business expertise Develop and deliver innovative strategies that benefit customers and product users Lead major business projects which impact the Experience Design job family Design, evaluate, and select process, product, and service improvements based on thorough understanding of user and customer needs and industry trends Mentor and guide junior team members in user-centered design practices. Minimum Qualifications: 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications : At least 8+ years working in product design, with a blend of UX and visual design strengths. Bachelors, Masters, or equivalent experience in one of the following areas: Design, Information Architecture, Human Factors, or equivalent project/portfolio experience. A portfolio of work, showcasing design excellence in delivering impactful business outcomes, and a high bar for craft. Experience working at either an agency or from within a consumer facing app. Mastery of product design methodology and lifecycle across significant channels and platforms. Customer-focused, with experience using design research methods to uncover customer insights. Effectively operates within an iterative design team, managing product design responsibilities against defined milestones and plans with little day-to-day oversight. Thorough knowledge of essential channels and platforms, with experience in mobile, dedicated, web and native solution design. Except