Primary Function of Position The Director, Commercial Solutions – APAC, will lead the regional strategy, design, and execution of Intuitive’s commercial solutions enablement framework across the Asia Pacific region. This includes pricing governance, customer finance programs, tender excellence and quote-to-cash excellence. This leader will ensure that commercial processes and tools are scalable, compliant, and aligned with Intuitive’s global priorities—while supporting sustainable growth through data-driven insights and operational efficiency. The ideal candidate brings a strategic mindset, strong business acumen, and proven leadership experience in commercial operations. They will collaborate closely with APAC and global executive leadership to enable commercial success, strengthen customer partnerships, and accelerate adoption of Intuitive’s technologies across diverse healthcare markets in the region. Roles & Responsibilities • Develop and execute the APAC commercial solutions strategy in alignment with global objectives and regional business priorities. • Lead regional pricing governance, financial structuring, and commercial operations to drive scalability and compliance. • Partner with Sales, Finance, Legal, Marketing, and Operations to deliver efficient, customer-focused deal execution. • Design and manage innovative customer finance programs tailored to diverse APAC markets to expand technology access. • Oversee adoption and optimization of digital commercial tools (CPQ, CRM, analytics) for improved visibility and decision-making. • Build, mentor, and lead a high-performing regional team that supports pricing and commercial enablement excellence. • Champion process standardization and continuous improvement initiatives that enhance customer and internal experiences. • Provide strategic insights and recommendations to senior leadership on pricing trends, commercial performance, and market dynamics. • Serve as a trusted advisor and key contributor to regional planning, market access, and business performance strategies.
Skills, Experience, Education, & Training • Bachelor’s degree in Business, Finance, Economics, or related field; MBA preferred. • 10+ years of experience in commercial operations, pricing, or customer finance, including at least 5 years in leadership roles. • Proven success leading regional or multi-country teams in complex, matrixed organizations. • Strong expertise in pricing strategy, financial structuring, and value-based commercial models. • Demonstrated experience with CPQ, CRM, and quote-to-cash systems. • Exceptional communication, leadership, and stakeholder management skills. • Ability to translate data-driven insights into actionable strategies. Preferred Qualifications: • Experience in medical technology, capital equipment, or healthcare industries. • Understanding of healthcare purchasing processes, reimbursement environments, and value-based care models. • Strong analytical and strategic thinking capabilities with attention to operational execution. • Comfort working in fast-paced, culturally diverse markets across APAC. Why This Role Matters Commercial Solutions is at the heart of how Intuitive delivers value to healthcare providers and patients. As the Director, Commercial Solutions – APAC, you will lead initiatives that directly shape how hospitals access and adopt Intuitive’s life- enhancing technologies. This role influences strategic decision-making across the region, ensuring our commercial frameworks and financial models empower long-term partnerships and sustainable business growth.
Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status. Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process). For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the pr