Visa Consulting and Analytics (VCA) drives powerful impact and financial results for Visa’s network of clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients. The US Consulting Practice within VCA provides consulting and solution services for Visa’s largest clients in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk. The VCA team is looking for a Client Consulting Analyst to join our consulting practice and play a role in developing high impact projects for Visa clients in North America. The potential candidate will be responsible for delivering and implementing projects and solutions with our clients. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner. Potential engagements could include, but not limited to, payments strategy, product development and launch, customer life cycle analytics and audience development (acquisition, engagement, retention), loyalty optimization, digital propensity modeling, benchmark analysis, and geospatial insights, and some responsibilities are as follows: Support consulting initiatives Develop frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges. Build solutions and actionable insights that will help clients grow their portfolios in their core business Partner with peers in other functional areas (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments Manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice Incumbents applying for the role should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications Basic Qualifications: 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD) Preferred Qualifications: 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Experience working at a consulting firm or in an advisory capacity Experience working with financial metrics and trends to measure business performance Demonstrated ability to approach problems with strong critical thinking and analytical discipline Self-motivated, results oriented individual with the ability to handle numerous projects concurrently Skilled at using presentation, data visualization, and pyramid-principle storytelling to help clients make the best, fact-based decisions for their business Excellent communication and project management skills Technology mindset, curious, up-to-date with digital trends and applications Basic knowledge and understanding of banking operations, payment schemes, fintech market trends and developments, including products & services, business systems and processes, marketing initiatives and card issuing experience
Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will a