The Planning & Logistics Manager builds and maintains the systems, tools, and processes that support market growth and long-term operational stability. This role improves scalable planning platforms, strengthen cross-functional visibility, and enables better decision-making across teams. They lead tool design, documentation management, planning workflows, and vendor coordination to ensure accurate, up-to-date information that drive efficient deployments and success Restaurant openings. This position also produces reporting and insights that support execution across both new and existing markets. Your Impact and Responsibilities: Create and maintain the strategic deployment system for all Growth Team schedules at opening and in supporting markets, optimizing trainer allocation to reduce costs and maximize operational efficiency Enhance, update, and maintain all Planning & Logistics resources, tools, and documentation, ensuring accuracy, version control, and accessibility across teams Conduct ongoing analysis of deployment and opening plans, providing data-driven recommendations to improve efficiency, reduce costs, and achieve optimal execution Oversee continued building and deployment of the Growth Timeline and related processes to improve alignment and execution Utilize the project management system to track all growth-related information, documents, milestones, and reporting; identify opportunities to enhance system functionality Improve growth-related processes to ensure scalability, consistency, and visibility across teams Lead development and maintenance of planning tools within the company’s centralized planning platform, streamlining workflows and strengthening cross-functional visibility Coordinate with internal partner and external vendors with these tools, ensuring accurate, timely information to support effective deployments and successful openings Produce clear, actionable reporting on spend, performance, deployment progress, and overall operational health, ensuring materials are executive-ready
5+ years of experience in a quick service or service-based company Experience building workflows or tools in systems such as Airtable, Salesforce, Smartsheet, or similar enterprise workflow solutions Expertise in technology systems, especially Microsoft Office and Quickbase Time management, project management, and organizational skills Ability to multi-task, prioritize, and manage multiple short-range projects simultaneously Ability to handle highly confidential information Strong problem-solving skills and ability to recognize and address issues Strong interpersonal, verbal, and written communication skills Preferred Qualifications: Bachelor’s degree in Business or related field
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