Primary Details Time Type: Full time Worker Type: Employee Role Highlights Location: Sydney or Melbourne Type: Permanent, full time Lead the design of QBE’s future workforce, turning strategy, data and insight into enterprise‑wide impact. Hybrid role, Happy to talk flexible working The opportunity Are you an experienced and forward-thinking workforce strategist ready to shape the future of one of Australia’s largest organisations? Do you want to be a catalyst for change and drive impact by optimising a global workforce? As part of QBE’s Modernisation journey, we are seeking a dynamic Head of Strategic Workforce Planning (SWP) & Organisational Design (OD) to take charge in shaping and driving our future workforce strategy and requirements. This is an exciting opportunity to lead a critical function within QBE and enable us to proactively respond to changing market dynamics and ensure we have the right talent in place to achieve our strategic objectives now and in the future. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. Your new role As the Head of SWP & OD you will bring your unique background and expertise in Workforce Strategy, Planning and Transition Management and make significant impact across the entire organisation as we implement our Modernisation Program. The primary responsibilities for this role include: Driving ongoing execution and evolution of QBE’s Future Operating Environment, Strategic Workforce and Org Design Plan to deliver a workforce aligned to strategic priorities, enabling the business to meet current and future capability, capacity and talent needs. Work with senior business leaders, to define their future operating environment and strategic workforce requirements, translating this into service architecture, capability architecture and org design plans. Work collaboratively with broader stakeholders to translate insights and findings into executable transition plans; effectively manage the transition hand-over. Lead the end‑to‑end strategic workforce planning lifecycle, leveraging data‑driven insights to design, execute and evolve the future workforce in line with business strategies and Modernisation commitments. Lead AUSPAC Org Design practices, provide expert advice and support to the HR Business Partners and business leaders on key Org Design and structure briefs. Continue to improve AUSPAC’s SWP and Org Design practices, ensuring delivery of commercial and pragmatic solutions which solve business problems. Own the ongoing management of Adaptive Workforce Planning for the AUSPAC Division, partnering with the Global People team to continuously strengthen utilisation and benefit extraction of this tool. About you To be successful in this role, you will have a background in Consulting, Strategy or HR, with previous experience developing and implementing strategic workforce plans for a large/diverse and complex organisation. You will also have; Demonstrated leadership experience within large‑scale, enterprise‑wide transformation programs, influencing outcomes in complex and evolving environments. Proven ability to shape and align strategic work environment workforce planning with overarching business strategy, delivering commercially-oriented and pragmatic enterprise plans. Deep understanding of external market forces, industry dynamics and internal enterprise or insurance operations, translating insight into forward‑looking workforce decisions. Track record of leading and inspiring specialist teams across workforce analytics, modelling and scenario planning to surface risks, opportunities and strategic workforce gaps. Extensive experience establishing and governing sustainable strategic workforce planning frameworks, policies and operating models that embed discipline and longevity. A strategic, commercially minded leader who delivers complex, cross‑functional initiatives and challenges conventional workforce planning approaches to achieve long‑term organisational outcomes. Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice Life Leave, supporting the life events we all experience, leaving your annual leave for res