Roles & Responsibilities: Provide support and guidance for HR inquiries involving straight forward employee-related matters Perform initial intake process and document to determine appropriate level of employee relation support needed Advise on direct communication and positive rapport between people leaders and employees, clarifying policies and effectively use internal procedures Work closely with people leaders to identify the root cause of issue, review documentation, and continue to monitor progress Ensures documentation for employee relations matters are consistent, detailed, fair, and accurately aligned with Intuitive’s principles and practices Work closely with People Solutions ER team and the Legal Department on inquiries/cases and reassign as needed Coordinate grievances process for employees Support People Services ER team initiatives (e.g Sexual Harassment Training, Anti-Retaliation Training, etc.) as needed Support offboarding documentation process Works with other HR functions to identify issues, streamline processes and build synergies through locations and functions to improve employee experience and efficiency Update People Services Knowledge Base and deliver training when required Ensure thorough legal monitoring to proactively inform local leadership, Global HR Compliance leader, CoEs and People Services teams of a need for a new process, program, project or policy Provide guidance and develop toolkit for implementation including training material and related templates Perform HR Compliance reviews to identify risks to the company and instances of non-compliance with country laws and regulations under regional HRLT direction and related priorities In accordance with prioritization map defined by global and local HR Governance, lead local HR compliance related projects and initiatives driven by HR compliance requirements In close partnership with global HR compliance, EMEA HRLT, CoEs and People Services team, design solutions that follow country regulations and legal requirements yet take into account business needs and process automation goals; provide guidance and support throughout implementation Support global HR projects implementation from an HR Compliance perspective (including employment law and data privacy requirements in partnership with local PDP representative) Provide guidance on HR Compliance requirements to external teams (EHS, payroll…) on employee-related matters not owned by HR Create or revise policies and use good judgement in trying to harmonize and streamline processes whilst respecting country specifics Provide HRLT and People Services team with implementation toolkit (templates, FAQs…) to ensure smooth implementation of new processes or policies; in partnership with HR business leaders, develop and deliver training for employees and people leaders on new policies Build and maintain the HR Compliance knowledge base focusing on clarity and standardization to enhance service efficiency and quality.
Skills, Experience, Education, & Training: Bachelor’s degree or equivalent HR or legal certification with +5 years of experience in HR employee life cycle, HR compliance and service delivery, in a multicultural environment Strong knowledge of local labor laws and employee relations Experience in process documentation and management Experience in Shared Services and improvement in HR service delivery Experience working in a fast-paced technology company where and comfortable in a complex changing work environment Demonstrated ability to work independently, initiate and identify solution whilst prioritizing work and meeting deadlines Excellent customer service and service quality improvement skills Strong analytical skills, self-motivated and goal oriented individual, passionate about improving business performance Collaborative, team player attitude with a customer service mentality Excellent communication including verbal, written and interpersonal as well as organization skills Proficient verbal and written communication skills in English and local language(s)
Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables. Aviso sobre los Controles de Exportación de EE. UU.: De acuerdo con las Regulaciones de Administración de Exportaciones de EE. UU. (15 CFR §743.13(b)), algunos puestos en Intuitive Surgical pueden estar sujetos a controles de exportación de EE. UU. para candidatos que sean nacionales de países actualmente bajo embargo o sanciones. Cierta información que usted proporcione como parte de la