Responsibilities:
Manage and organize Binance’s online and offline communities across the DACH region (Germany, Austria, Switzerland), with a primary focus on local engagement. Lead Telegram group moderation, implement Telegram bots, and execute engaging mini-games and community campaigns. Organize and execute both offline and online events—including meetups, webinars, workshops, and educational sessions—to boost user engagement and education. Establish and maintain partnerships with local crypto communities, student groups, and universities to expand Binance Academy initiatives and regional reach. Support with recruitment, training, and managing Binance Angels (Volunteer Program) across the region, while maintaining a high level of communication and performance tracking. Create, translate, and proofread community content in German and English to ensure clarity, accuracy, and local relevance. Moderate regional social media platforms and chat groups while driving positive and safe engagement. Promote Binance’s brand, products, and campaigns while offering high-quality community support. Explore and introduce new platforms to reach wider user bases and grow brand awareness. Collect and relay user insights, market trends, and community feedback to internal teams to help optimize regional strategies.
Requirements:
Minimum 3-5 years of experience in community management, events, or related roles. Strong hands-on experience with Telegram moderation, bots, mini-games, and campaign execution. Demonstrated success in organizing both offline and online events across various city tiers. Proven ability to build partnerships with local communities, student clubs, and universities. Proficiency in German and English. Excellent knowledge of Binance products and core features (Spot, P2P, Futures, NFT, etc.). Strong communication, copywriting, and content creation skills for multilingual markets. Familiarity with AI tools for community engagement, content generation, user segmentation, or campaign automation (e.g., ChatGPT, Midjourney, Notion AI, Discord/Telegram AI bots). Capable of setting KPIs, tracking performance, and mentoring community members or volunteers. Results-oriented, self-driven, and comfortable working in a fast-paced, evolving environment. Willingness to travel and work flexible hours to align with community and business needs.