Role Summary A leading project management and construction delivery organisation is seeking an experienced Contract Administrator to support its project teams. This role is ideal for a senior professional who excels in contract interpretation, claims management, documentation, and stakeholder coordination—ensuring projects run smoothly and fully comply with contractual obligations. Key Responsibilities Contract Administration & Daily Project Support Manage the day‑to‑day contractual administration of assigned projects, ensuring all contractual and claim‑related events are monitored, documented, and escalated when necessary. Provide early identification of potential risks and opportunities, recommending proactive measures to the project team. Interpret contract terms and work closely with project managers, site teams, and legal representatives when contractual issues arise. Correspondence & Documentation Review, log, track, and manage all incoming and outgoing project correspondence. Draft contractual letters, coordinate reviews with project management and senior stakeholders, and ensure timely issuance. Support the setup and oversight of document control systems. Maintain comprehensive records including correspondence, meeting minutes, photos, and other relevant documents. Meetings & Stakeholder Engagement Participate in internal project status meetings, providing updates on claims, risks, and contractual matters. Attend and support client, consortium, supplier, and technical meetings when required. Review minutes of meetings to ensure accuracy and proper documentation. Assist in organising workshops to enhance claim and change management awareness among project team members. Reporting Support project reporting requirements by contributing contractual insights and documentation. Prepare monthly reports for senior management detailing Notices of Claim, active claims, change orders, key correspondence, and significant upcoming events. Claims Management Manage both incoming and outgoing claims throughout the project lifecycle. For incoming claims: verify entitlement, collect supporting records, assess risks, and develop defensive strategies with the project team. For outgoing claims: prepare claim notifications, compile substantiation, draft formal claim submissions, and support negotiation processes. Ensure all claims are handled in accordance with contractual deadlines and requirements. Dispute Resolution Assist senior management and legal teams with dispute resolution processes, including document preparation and detailed investigation of contractual issues. Project Acceptance & Closeout Support the process of obtaining acceptance certificates and verifying that contractual deliverables have been fulfilled. Ensure all contract administration records are properly archived after project completion.
Bachelors Degree in Quantity Surveying or Engineering. At least 15 years of relevant experience, with a minimum of 5 years specifically in contract administration. Strong working knowledge of standard contract forms such as PAM, FIDIC (Red, Yellow & Silver Books), CIDB 2022, and bespoke agreement structures. Familiarity with country‑specific regulations, including Contracts Act, Arbitration Act, and the Construction Industry Payment and Adjudication Act (CIPAA). Excellent organisational skills with the ability to manage large volumes of documentation and correspondence. Strong communication, analytical, and problem‑solving abilities. A proactive mindset, able to identify risks early and support effective claim and change management.
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at www.turnerandtownsend.com/ #LI-LL1 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.