Open Roles
Western Digital is seeking an Analyst 3 for our Logistics team in Ladkrabang, Bangkok, Thailand. This role focuses on monitoring, analyzing, and enhancing fulfillment KPIs while identifying improvement opportunities to drive operational performance.
You will coordinate cross-functionally with internal and external stakeholders to ensure seamless day-to-day operations, including receiving, order fulfillment, and issue resolution. The role involves facilitating weekly operational review meetings, including issue tracking and billing validation.
You will lead weekly and monthly carrier performance review meetings, ensuring clear documentation and follow-up on action items. Managing customs clearance matters in coordination with carriers and Finance ensures full compliance with legal and regulatory requirements.
The role includes guiding, coaching, and developing team members to maintain efficient and effective operations. You will conduct ad hoc quantitative and qualitative analyses to resolve operational issues and drive continuous improvement.
You will support global projects and lead/participate in User Acceptance Testing (UAT) initiatives, partner with IT teams to implement system enhancements, and identify process optimization opportunities to lead cost-saving initiatives.
Candidates should have excellent verbal and written communication skills in English and Thai. Strong organizational, analytical, and problem-solving skills with a proactive, self-starter attitude capable of working independently are essential.