Open Roles
Working at the heart of a fast-paced fashion business, a Visual Keyholder is responsible for creating an environment that inspires customers to explore their personal style. The role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with H&M standards. You will actively drive sales in the store and implement the Visual Identity.
The Visual Keyholder will set garment presentation on the Sales Floor and Windows according to the Commercial Handbook. Together with the Department Manager, you will determine additional commercial opportunities in the store within H&M brand guidelines and execute floor moves based on joint discussions.
You will ensure you are up to date with current fashion trends, share and inspire the store team on seasonal trend information, upcoming campaigns, and brand standards. Additionally, you will meet customer expectations on direct service according to H&M standards, follow up on Visual Identity implementation, and ensure well-styled environments throughout the store.
This position requires a passion for fashion, strong visual merchandising skills, excellent communication abilities, and the capacity to lead and inspire a team in a fast-paced retail environment.