Open Roles
This position offers a flexible schedule with a minimum of 24 hours per week, which can increase up to 35 hours per week depending on store needs and your availability. We are looking for a colleague who is willing to work flexibly, including weekends, shopping Sundays, and peak periods, and who wants to commit long-term in a dynamic retail environment.
As a Sales Advisor, you will be responsible for excellent customer service: welcoming customers, advising and guiding them with your fashion and product knowledge. You will ensure a tidy store by replenishing clothing and maintaining presentation. Together with your team, you will contribute to an optimal customer experience.
Working at H&M means no two days are the same. Your typical day will include providing excellent customer service by welcoming and guiding customers through the store and OMNI experience. You will engage in conversations with customers to guide them through fashion trends, stories, and products in all areas of the store.
You will actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives. You will support commercial or operational actions to reach sales targets with the store management team and represent yourself and the H&M brand positively during all customer interactions.