Open Roles
The Used Car Buyer position at Toyota of Santa Fe, part of Sonic Automotive, is a dynamic role focused on vehicle acquisition for dealership inventory. This position requires executing a comprehensive process involving prospecting, appraising, and presenting competitive offers to current vehicle owners with the goal of purchasing vehicles from multiple sources for resale.
As Used Car Buyer, you will be responsible for calling, following up, and scheduling appointments with customers to appraise and purchase their used vehicles. You will utilize CRM systems for prospecting and lead generation to identify potential vehicle acquisition opportunities. A significant portion of your role involves interfacing with current used vehicle owners from both scheduled appointments and the dealership service drive for the purpose of purchasing their vehicles.
You will approach, greet, and engage with dealership customers to appraise and offer to purchase their current vehicles. The appraisal process includes asking detailed questions about vehicle history and condition, taking comprehensive photographs of vehicles, and inputting vehicle data into Sonic's automated inventory management system. You will work collaboratively with Sales Managers to build and propose competitive offers to sellers.
An important aspect of this role involves introducing guests to sales department personnel to potentially sell them a new vehicle after purchasing their existing one, creating a seamless customer experience. You will review monthly goals with management on vehicles purchased to optimize time utilization and planning effectiveness. The position may require working a combination of Service Drive and other buyer platforms.
The ideal candidate will have 2+ years of experience in automotive sales, dealership work, or vehicle appraisal. You should be a great conversationalist with strong sales and negotiation skills. Excellent customer service and communication abilities are essential, along with knowledge of vehicle values and market conditions.