Open Roles
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades—the largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading.
We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers, sharp problem-solvers, and builders who are wired to make an impact. Robinhood isn't a place for complacency—it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.
The Account Servicing team is essential to supporting the growth of Robinhood and supporting our customers at critical points of their relationship with Robinhood. This team handles a range of sensitive account servicing needs including estates, divorce, and power of attorney (POA) scenarios. We're committed to approaching each interaction with empathy, professionalism, and precision.
As a Senior Specialist on the Estates and Transitional Services team, you will be the primary contact supporting customers and their loved ones through estate processing, POA transitions, and divorce-related account changes. You'll provide informed, timely service while interpreting legal documentation and ensuring compliance with all regulatory requirements. This role requires exceptional communication skills, emotional intelligence, and the ability to navigate complex situations with care and accuracy.