About the Role
We are seeking a skilled Talent Acquisition Operations Specialist to join our dynamic team at USPh. You will play a critical role in supporting and optimizing talent acquisition processes, systems, and reporting. This role focuses on driving efficiency, maintaining data integrity, managing the applicant tracking system (SmartRecruiters), and enabling the recruiting team through analytics, training, and process improvements.
Key Responsibilities
Reporting & Analytics
- Build, run, and maintain recurring recruiting dashboards and ad hoc recruitment reports
- Analyze hiring metrics including time-to-fill, pipeline conversion, and source effectiveness
- Provide insights and recommendations to improve recruiting performance
- Ensure data accuracy and integrity within the ATS and across systems
- Manage and report on candidate experience survey results and metrics
Systems & ATS Management
- Administer and manage the ATS (SmartRecruiters)
- Stay up to date on system updates, new features, and releases
- Configure new acquisitions, offer letter templates, approval workflows, and user settings
- Ensure job boards and external systems correctly pull job postings from the ATS
- Oversee data requirements for integrations between ATS and HR systems
Training & Enablement
- Create, update, and manage training materials and documentation
- Conduct training sessions for recruiting team on ATS and processes
- Support recruiting team with system-related questions and issues
Qualifications
Candidates should have experience with ATS systems, data analytics, and process improvement. Strong technical aptitude and excellent communication skills are essential.