Open Roles
The Supplier Process Engineer is responsible for ensuring suppliers reliably support production manufacturing lines by meeting Intuitive Surgical's requirements for quality, delivery, capacity, cost, and service. This role is highly execution-focused and partners closely with Manufacturing, Quality, Design, and Procurement to resolve line-impacting supplier issues.
This position owns supplier performance for components used in Single Port instruments, with direct accountability for issue resolution, process capability, and long-term supplier health. Drive continuous improvement across the supply base through proactive engagement and technical leadership.
Serve as the primary technical interface between manufacturing and suppliers for quality issues, line disruptions, yield loss, and capacity constraints. Lead supplier issue resolution from containment through root cause analysis and corrective/preventive action. Support manufacturing lines by investigating and resolving supplier-related deviations, variances, and first article issues.
Own and execute supplier qualification and validation activities including supplier pFMEA, IQ/OQ/PQ and process validations, First Article Inspections, inspection reports, Gage R&R, and process capability analysis. Approve and manage supplier changes including process changes, new equipment, facility moves, and production line validations. Partner with suppliers to drive cost reduction initiatives while maintaining quality standards.