Why join us?
We’re a global tech company, just not the kind you’re picturing.
Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.
Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”
People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .
The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.
This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.
Key Responsibilities
Own and chair the AI Ops operating cadence — including team syncs, the broader AI Adoption Group, and the AI Steering Committee; ensure the right stakeholders are engaged, pre-work lands ahead of time, and decisions are captured and actioned. Drive cross-functional coordination across IT/Security, Platform Engineering, Business Unit (BU) Practitioners, and the Executive Leadership Team (ELT) — keeping workstreams aligned, dependencies visible, and momentum sustained; ensure documentation and key decisions are captured and accessible across the program. Support the AI Ops Engineering Manager by helping manage program dependencies, surfacing blockers early, and escalating on their behalf so AI Ops Engineering technical delivery stays unimpeded. Own program tracking — maintain a clear view of deliverables, priorities, and progress using project tracking tools; flag risks early and drive accountability across the team without formal authority. Drive AI Ops reporting — coordinate fortnightly AI cost reporting, monthly Chief Financial Officer (CFO) syncs, and async adoption reporting; ensure dashboards and metrics give the ELT clear, consistent visibility on progress and spend. Support Business Unit Practitioner engagement — work closely with engineers and practitioners embedded in Business Units (Go-to-Market, Finance, People & Culture) to keep their work visible, connected, and unblocked; identify and resolve coordination gaps between BU teams and the central AI Ops function. Drive a regular cadence of communications across the AI Ops program, tailored to each audience to keep stakeholders informed and drive adoption; partner with the communications team to plan and execute broader organisational comms as the program scales. Develop and execute change management plans in collaboration with Business Unit (BU) Practitioners and the People & Culture (P&C) team, ensuring people affected by new AI workflows understand what's changing and how to get the most from it.
Required Skills & Experience
Technical Skills Proven ability to run complex, cross-functional programs in a fast-moving environment — capable of holding many moving parts without losing clarity on what matters most. Strong project tracking and coordination skills — builds and maintains the systems that keep a program visible, not just the meeting that describes it. Works alongside technical team members to understand and accurately represent technical concepts to non-technical stakeholders — you don’t need to have all the answers, but you need to know where to find them and how to communicate them. Experience coordinating with and presenting to senior and executive-level stakeholders. Behavioural Skills Thrives in undefined problem spaces — establishes structure, clarity, and process where none yet exists without waiting for a complete brief or close direction. Drives results, at pace: Super-organised, gets things done, enables other people get things done, quickly, tenancy & willingness to jump in and execute if they have the ability and capacity to do so. Drives outcomes without direct authority — builds trust and momentum with cross functional partners through reliability and consistent, clear communication. Brings solutions, not problems — when blockers surface, comes to the table with options and a point of view. • Open, direct communicator — gives and receives feedback constructively; keeps stakeholders informed even when the update is difficult. Commercially connected — understands how their work links to company outcomes; interested in the business result, not just the process. AI Skills Uses AI tools fluently as a primary work instrument wh