The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: What You Need to Know About the Role We’re looking for a Salesforce DevOps / Release Management Engineer with strong Salesforce development and release engineering expertise. You’ll own the end-to-end CI/CD pipeline, managing today’s sandbox-based releases while driving the transition to a Git-first, source-driven model. As the technical expert for Copado and Harness, you’ll collaborate with developers, architects, QA, and product teams globally. You’ll also handle platform incident escalations, ensuring stability while driving long-term improvements. Meet Our Team Sales Technology Engineering powers PayPal’s Global Market Sales organization. We build intelligent systems, AI tools, and CRM platforms used by 4,000+ sellers worldwide. As a product-focused team, we combine Salesforce with modern technologies like GCP, BigQuery, Java, React, Node.js, Python, and AI platforms to shape how PayPal sells at scale. Job Description: Essential Responsibilities: Delivers complete solutions spanning all phases of the Software Development Lifecycle (SDLC) (design, implementation, testing, delivery and operations), based on definitions from more senior roles. Advises immediate management on project-level issues Guides junior engineers Operates with little day-to-day supervision, making technical decisions based on knowledge of internal conventions and industry best practices Applies knowledge of technical best practices in making decisions Minimum Qualifications: 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications : Key Responsibilities Salesforce Platform Engineering and Tooling, Developer Enablement Act as the primary SME and escalation point for the Salesforce CI/CD toolchain — Copado, Harness, Provar , SFDX, and Git workflows — across the Sales Technology engineering team. Lead the architectural transition from sandbox-based development to a Git-first, source-driven development model Lead scratch org adoption: design scratch org pool management, org shape configuration, and developer provisioning workflows; create enablement materials and conduct training sessions for the development team. Drive the packaging strategy: assess metadata for unlocked package or second-generation package (2GP) suitability; design a package dependency hierarchy, versioning approach, and modular release cadence. Leverage GenAI and Agentic AI toolsets (including Claude and GitHub Copilot) to accelerate pipeline authoring, runbook generation, RCA drafting, and developer self-service tooling. Serve as the primary engineering escalation point for Salesforce platform incidents — triaging, owning resolution, and communicating status to stakeholders wit