Open Roles
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
MasterCard Data & Services/Advisors, the professional services arm of MasterCard Worldwide, provides payments-focused consulting, marketing, information and risk management services to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, MasterCard Advisors addresses the challenges and opportunities of its clients, enhances MasterCard's strategic and tactical performance and establishes MasterCard's global thought-leadership pre-eminence.
The Specialist Product Operations, on the Client and Product Support (CAPS) Team, will be responsible for ensuring that all customer inquiries the Advisors Client and Product Support Team receives are answered fully in a professional, timely manner that helps drive satisfaction and loyalty with clients.
You will manage customer inquiries, provide professional support responses, and contribute to client satisfaction and loyalty. The role requires strong communication skills and deep understanding of MasterCard's products and services.
Join the professional services arm of MasterCard Worldwide. Work with financial institutions and merchants globally while building expertise in payments consulting and support.