Software System Senior Principal Engineer-EIS Modernization - KAAS Our Software Systems Engineering team at Dell Technologies ensures that our customers have the software systems they need to adapt to the changing world. Working at the cutting edge, we design and deliver software systems modifications as well as enhancements of new products. We oversee product development at all stages: planning, designing, developing and testing operating systems, compilers, routers, utilities, databases, embedded management and control devices, plus internet-related tools. Join us to do the best work of your career and make a profound social impact as a Software Systems Principal Engineer on our ISG KaaS team in Bengaluru. What you’ll achieve Our organization plays a fundamental role in delivering IaaS/PAAS/SAAS for the ISG Development teams. We are seeking a highly skilled Software Systems Principal Engineer to join our KaaS (Kubernetes as a Service) team. You will be responsible for designing, building, and operating a large-scale enterprise container platform that manages multiple OpenShift clusters across multiple environments (Development, Staging, Production, Disaster Recovery) spread in multiple geographical data center sites using a fully GitOps-driven approach . Our platform follows Hub-and-Spoke architecture powered by Red Hat Advanced Cluster Management (ACM), ArgoCD, and a set of inhouse developed reusable infrastructure components. You will own the full Day 0 / Day 1 / Day 2 cluster lifecycle -- from initial vSphere provisioning and GitOps bootstrap through to continuous operations, upgrades, and decommissioning -- ensuring that hundreds of engineering teams can ship software safely and efficiently on KaaS Platforms. You will: Be responsible for Automating OpenShift cluster creation on VMware vSphere via IPI & OpenShift Hive which is integrated with Hashi vault secret management. Drive Day-2 cluster operations through Git-based changes, ArgoCD sync reconciliation, health monitoring via ACM, and incident response Design, deploy, and operate OpenShift/Kubernetes clusters at enterprise scale across On premises at multiple data center sites, including Disaster Recovery site operations Build and maintain Gitops pipelines using Argo CD Application Sets with Kustomize overlays, and Helm charts to deliver consistent cluster configurations across all environments Develop and extend Infrastructure-as-Code artifacts (Helm charts, Kustomize components, ACM Policies) in the platform's reusable components following established component development patterns Implement and manage the full system observability stack. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements : Kubernetes (K8s)/ Red Hat OpenShift - Deep, hands-on expertise with Kubernetes internals and operations. You must be comfortable with core Kubernetes objects. Troubleshooting complex workload issues across namespaces is essential. Familiarity with Kubernetes API internals, admission controllers, resource quota management, and ClusterVersion resources for orchestrating upgrades is expected. Experience - 12+ yrs GitOps (ArgoCD / Declarative Configuration) - Strong experience implementing and operating GitOps workflows at scale. You must have hands-on proficiency with ArgoCD -- including Applications, ApplicationSets, AppProjects, sync waves, health checks, and the app-of-apps pattern. Understanding of how Git serves as the single source of truth for cluster state, with automated drift detection and reconciliation, is critical. Infrastructure-as-Code (IaC) - Proven experience building and maintaining infrastructure using declarative, version-controlled code. This includes proficiency with Helm, Meta charts, CI/CD for IAC, Policy-as-a-code. Kustomize components. Observability (Monitoring, Logging, Alerting) - Experience deploying observability stacks via ApplicationSets with phased rollout strategies to respect dependency ordering Automation & Scripting - Strong scripting and automation skills in Bash and/or Python for building operational tooling, CI/CD pipelines for platform, and custom Kubernetes controllers or operators. Experience with "GitHub Actions". Desirable Skills: MLOps & Prompt Engineering & AI Integration - Basic understanding of deploying and managing ML workloads on Kubernetes. How to integrate ML pipelines into GitOps-managed cluster environments. Practical experience with "prompt engineering" and AI-powered operations tooling. Familiarity with deploying or integrating MCP servers. Basic understanding of Agentic AI patterns and how to leverage tool-use patterns with Dell Provided LLM's. Ideas on developing agentic workflows. Knowledge of VMware Infrastructure, Basic Networking and Basic Storage administration. Who we are We believe that each of us has the power to make an impact. That’s why we put our team membe