***Please note that one shift per month will include overnight hours*** The Emergency Department Social Worker LCSW reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. A licensed, masters-prepared social worker who is an experienced and independent generalist clinician responsible for complex psychosocial interventions and facilitating the plan of care through discharge planning and resource utilization for all patient populations throughout the Northwestern Memorial Hospital campus. Proactively collaborates with Patient Care staff, Medical Staff, and other ancillary departments integrating the Department’s functions and services with other aspects of the patient care process. The role of the Emergency Department Social Worker involves providing direct face-to-face patient care using modalities such as brief intervention and crisis intervention in a fast-paced setting with the overall goal of reducing hospital admissions and improving access to resources and care. For each problem, issue, or concern, develops observable and measurable goals and expected outcomes in the areas of problem resolution, utilization and resource management, and patient satisfaction. RESPONSIBILITIES: Psychosocial Assessment & Intervention Meets directly with patient/family to perform a comprehensive assessment including social, emotional, cultural, mental status, environmental and financial circumstances in conjunction with interdisciplinary assessment of the patient. Recommends a plan of intervention based on mutually established goals. Provides psychosocial interventions which include: Reactions to illness and disability, especially the chronically and terminally ill. Facilitation of informed decision making (including advanced directives) and development of treatment/intervention plans. Adjustment to the hospital setting and compliance with treatment plan. Adjustment/coping with post-hospital care needs and linkage to community resources. Gynecological/obstetrical-related issues including teen pregnancy, parenting issues, adoption planning, infant developmental problems, drug exposed neonate, fetal death, unplanned pregnancy, pregnancy termination, and other care as needed. Issues related to insurance coverage and payment. Psychiatric symptoms and chemical dependency. Conflict resolution. Family and personal relationship that impact the plan of care & discharge plans. Performs assessments of the physical environment and adequacy of support systems for outpatients to prevent a crisis and/or hospitalization. Provides Crisis Intervention and/or Protective Services for: The elderly without support systems; with impaired mental status and/or victims of suspected abuse/neglect. Victims of suspected sexual/physical assault (includes rape and molestation). Coordinating safe discharge plan, including verifying transportation to safe location. Ensuring coverage of appropriate medication. Victims of suspected child abuse or neglect. Victims of domestic violence. Coordinating safe discharge plan, including verifying transportation to safe location. Guardianship and/or protective services for patients with significant mental status impairment or unsafe living environment. The homeless. Responds to trauma activations and cardiac arrests. Responds to emergency department trauma activations, cardiac arrests and patient deaths to provide emotional support to patient and family. Completes appropriate trauma documentation. Provides appropriate follow up appointments and resources related to trauma incident Assists in identifying Unidentified Patients, including working with emergency medical services (EMS) and Chicago Police Department (CPD), searching belongings of patient as necessary and talking to family. Assists in identifying and notifying emergency contacts of trauma patients. Be present when the medical team notifies family of patient death and provides resources and information regarding body disposition as needed. Manages Discharge Planning through Placement Coordination and Resource Utilization Actively participates in the stages of discharge planning and ensures that the plan of care is coordinated, facilitated and effectively communicated to the physician(s), healthcare team, patient and family. Coordinate with medical team to assess if patient’s discharge needs can be met from the Emergency Department and avoid a hospital admission. Provide initial screening for all new patients to assure medical necessity, source of funding, and likelihood of needing social work and/or discharge planning services. Serves as the point person for the plan of care as it applies to discharge planning needs through facilitation of direct and continuous communication and collaborative decision-making with medical team Coordinates action plans when barriers are pres