Train and support hotel ambassadors on revenue maximization through the full utilization of the Company's systems and best practices, in accordance with global brand revenue management specifications. Implement and develop pricing strategies, yield strategies, selling strategies and revenue management best practices for every segment on each distribution channel Investigate and communicate new ways to capture optimal revenue potentials. Consult with key managerial groups and applicable personnel to identify hotel issues/concerns in regards to revenue improvement plans and trends in the marketplace. To ensure revenue maximization is realized, best practices are utilized, marketing program compliance is enforced and appropriate channel distribution is realized. Mentor hotel management staff to excel in these areas. Develop and/or deliver training programs to support revenue management objectives and strategies as needed. Assist in managing the reservations department to provide efficient, accurate and courteous reservation services and telephone solicitations while maintaining on-going communication with the sales department and the front office on rooms status. Develop and implement new up-selling strategies for each point of sale of the hotel. Supervise the reservations personnel; interview, train, coach, conduct performance appraisals, and provide open communications. Perform special projects and other responsibilities as assigned. Participate in task force assignments. Assist Director of Revenue with forecasting demand day-by-day and segment by segment. Utilize strategic forecast in order to optimize hotel revenues thru pricing, inventory and distribution strategies. Communicate strategy and needs with the sales team Assist Director of Revenue with yearly budgeting process
Bachelor's Degree in Hotel Management, Business, Statistics, Marketing, Finance or a relevant field of work, or an equivalent combination of education and work-related experience. Experience in hotel operations management, revenue management which includes knowledge and experience in hotel pricing concepts, yield management optimization and selling strategies. Ideally two years of Analyst level experience. Demonstrated effective verbal and written communication skills and experience with industry and market trends as they relate to revenue opportunities along with a demonstrated ability to drive revenue. Knowledge of effective hotel pricing concepts, yield management optimization and selling strategies as well as the ability to determine which concepts to apply in given market conditions. Demonstrated experience in industry training, including preparation, implementation and delivery of training programs. Demonstrated analytical skills and ability to use the results of analysis to make effective strategic decisions.
Our Culture / Be ALL you are with ALL your Heart At Accor, we are committed to diversity . Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart . We are creators of emotions, professionals of the human experience, open to others and the world around us. Our culture is inclusive . We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company. We care for the world around us : our teams, our guests, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences , day after day. All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority. Together, we imagine your future. Our group is large, with many opportunities , and the experiences are infinite. We dare to question the status quo . We challenge ourselves to always do better. We take risks , we dream the impossible and make it possible. Hospitality is teamwork, and we are stronger together . We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say. The hotel is unable to assist candidates in obtaining work authorization documents. Visa Requirements: Must be legally eligible to work in the United States.