GENERAL MISSION : To generate revenue and maximize the hotel's market share for Corporate, MICE, Banquet, Event, Wedding, Outside Catering and F&B throughout aggressive sales with a particular care into Vung Tau and nearby Industrial zones (in Dong Nai, Binh Duong, Ba Ria) To ensure a high awareness of the hotel's activities in the public's mind To promote a positive image of the hotel in the community and abroad. To promote the image of the hotel in order to create opportunities that will contribute to the profitability of the hotel. Manage and mentor, provide guidelines to the Sales team Vung Tau, sets and follow up on targets to achieve the hotel's overall goals and budget. Maintain good relationships and extend attentive service to existing productive accounts. Able to work in a dynamic environment and an energetic team. PRIMARY RESPONSIBILITIES : Administrative responsibilities Manage, Organize and control his/her team. Ensure proposals are sent to the guests and being in timely contact with them. Controls offers, contracts, invoices and liquidation contracts before being sent to prospects and clients. Make sure all enquiries are followed up the receipt within 24 hours and status follow-up maximum 02 days after sent out, preparing proposals where necessary and facilitating Hotel site inspection with potential clients to show them our facilities. Develop and maintain positive working relationships with others, and support team to reach common goals. Control the quality of monthly reports prepared by his/her team, including source of business trends, enquiry conversion rates, future predicted sales and other reports as directed by the supervisor. Understand and have a good knowledge of market segments. Make sure that all client information and folders is well maintained. Control that office phone calls are handled in an efficient and timely manner. Review Daily Event report and monthly MICE & Catering Report made by Coordinator. Review weekly Forecast report. Attend daily sales briefings. Be always impeccably groomed to represent the Hotel in a professional manner.
Education: Certificate or Degree in Business Administration, Marketing, Sales, or Hospitality Management. Experience: Proven experience in sales or business development in the hospitality industry, ideally in hotels or resorts. Market Knowledge: Excellent understanding of the hospitality market in Vietnam, especially Ho Chi Minh City. Knowledge of customer segments, distribution channels, and sales strategies. Skills: Strong communication, negotiation, and presentation skills; proficient in Excel, Word, Outlook, and PowerPoint. Languages: Fluent in Vietnamese and English. Additional (Optional): Experience managing a sales team and achieving revenue targets.
Skills/ Qualities Pullman: a new service attitude centered on proximity, sociability & sharing experience. Ensure all connector embody the same mindset by developing each individual’s sense of curiosity, open-mindedness, interpersonal skills and sense of initiative. Strong business orientation in three aptitudes: Diagnosis analysis: Analytical mind, conceptual skills, good environment understanding. Share his/her conviction: Driving force, relational skills, highly committed. Strive for results: Success oriented, data finder, initiate/ pro-active