• Achieve daily-targeted number of sales calls with effectiveness • Develop business leads for the Hotel on a weekly basis • Prepare monthly list of accounts to penetrate for the following month • Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts • Prepare monthly action plan for main market segment • Perform monthly review account profile on room nights production and average rate • Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge • Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts • Update management on VIP arrivals, meet and greet accordingly • Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue • Conduct negotiations to achieve the best profit and rates for the Hotel • Attend hotel clients and local community business events to network and maintain high visibility • Update Director of Sales & Marketing on market trends and business leads
Diploma in Tourism / Hospitality Management Minimum 1 year of experience in a similar capacity or minimum 3 years of experience in the area of guest services/tele-marketing High degree of professionalism with strong understanding of business acumen Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, PowerPoint, and relevant financial and accounting reporting systems