Open Roles
As a Sales Advisor at H&M Group, you are the friendly face that greets our customers and embodies the heart of our brand. This part-time position (5-10 hours) offers you the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience.
Your responsibilities include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you'll create moments that matter.
We seek customer-focused individuals who enjoy engaging with people and are committed to delivering excellent service. You should be adaptable and flexible, responsive to changing priorities and customer requests. As an action-oriented team member, you'll be proactive and driven to take initiative. Strong communication skills are essential, along with a genuine interest in people and the ability to actively listen. We value those who are eager to learn, open to feedback, and always looking for opportunities to grow. While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.