Open Roles
As a Sales Advisor at H&M, you are the friendly face that greets our customers and embodies the heart of our brand. Working 20 hours per week, you'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience.
Your responsibilities will include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you'll create moments that matter.
You are customer-focused and enjoy engaging with people, committed to delivering excellent service. You're adaptable and flexible, responsive to changing priorities and customer requests. As an action-oriented individual, you're proactive and driven to take initiative and get things done with quality. You're a strong communicator with a genuine interest in people, communicating clearly and actively listening to understand others' perspectives and needs. You're eager to learn, open to feedback, and always looking for opportunities to grow and develop. As a brand enthusiast, you have a real passion for fashion and retail.
While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory. We welcome candidates who are passionate about delivering great customer experiences.