Open Roles
The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori's brand values through insightful product knowledge and a happy, optimistic outlook. The Floor Lead is a key part of the store leadership team, supervising the retail floor and taking initiative.
Work with the sales team to ensure each customer receives the best experience possible. Take ownership of the sales floor and sales team to ensure customer experience is the first priority. Prepare fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit. Forge lasting relationships with customers by engaging about product details, new products, and upcoming events.
Lead the team on day-to-day operations when the Store Manager or Assistant Store Manager is not in. Motivate the sales team and achieve sales goals in a team-based commission environment. Seek new product knowledge in the broader fashion landscape and activewear to serve as an expert. Assist in any leadership duties that arise, working directly with both Store Manager and Assistant Store Manager.
Previous retail experience required, leadership experience preferred. Strong communication skills and passion for fashion and activewear industry.