Open Roles
To coordinate the production of print jobs from the moment the estimate is approved and converted to a job, ensuring on-time delivery, quality control, and clear communication between Account Management and Production using PrintSmith/FileMaker.
Job Onboarding: Receive notification from Estimator, Account Manager or Sales that a quote has been approved. Double-check job details including quantities, materials, production notes, due dates, and attachments.
Materials Management and Purchasing: Check inventory for required paper, substrates, and finishing materials. Place material orders with vendors based on job requirements. Track purchase orders, confirm delivery dates, and follow up with suppliers. Record received materials and communicate availability to production.
Production Planning & Scheduling: Assign jobs to departments (Prepress, Press, Bindery) using FileMaker. Coordinate slotting of jobs into daily production schedules. Flag priority/rush jobs and adjust timelines as needed.
Production Communication & Oversight: Print or digitally distribute job tickets with clear specs and instructions. Communicate special instructions or late changes effectively. Ensure departments update job progress in FileMaker.
Proof Management: Upload customer proofs or approvals to the job in FileMaker. Track approval status and alert Account Manager or Production if approval is delayed. Hold production until proof is approved when required.
Issue Resolution: Monitor jobs throughout production and resolve any issues that arise to ensure timely delivery.