About the Role
The Patient Care Coordinator plays a vital role in greeting patients and providing outstanding customer service while coordinating care for each patient from initial evaluation to discharge. This position offers flexible scheduling with both full-time and part-time opportunities available.
Key Responsibilities
- Greet patients and provide outstanding customer service
- Coordinate patient care from initial evaluation through discharge
- Answer phones and handle patient inquiries professionally
- Perform electronic scheduling and appointment management
- Complete accurate data entry tasks
- Verify current personal and financial information
- Maintain patient charts and electronic medical records
- Collect, post, and deposit patient payments
- Handle faxing, filing, and other duties as assigned
Qualifications
- High school degree or equivalent required
- Excellent in-person and phone customer service skills
- Proficient in Microsoft Word and Excel
- Close attention to detail
- Great time management and organizational skills
- Available for full-time/part-time schedule, Monday-Friday
- Some morning shifts and 2-3 afternoon/evening shifts (30-39 hour work week)
- Team player attitude with focus on excellent customer service
Preferred Qualifications
- Previous experience working in a medical receptionist role
What We Offer
- Flexible Schedule
- Competitive compensation
- Continuing education opportunities
- Employee Assistance Program (EAP)
- Opportunity to interact with excellent support staff
About The Jackson Clinics
Our Patient Care Coordinators enjoy a supportive work environment with excellent staff and opportunities for professional growth in the healthcare field.