Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Exempt Hiring Range: $83,116.80 - $149,593.60 Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations . Schedule Details: Monday through Friday Scheduled Hours: 8:am - 5pm Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 24 Cost Center: 10010 - 3682 Cancer Center This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Guides patients through the healthcare system from screening through diagnosis and follow up, by assisting with access issues, developing relationships with service providers and tracking interventions and outcomes. Promotes a positive work environment which emphasizes respect to our customers, patients, patients’ families, providers, caregivers, and other departments. Serves as a clinical expert in the care of these patients. I. Major Responsibilities: 1. Facilitates the entry of patients into the diagnostic and/or treatment system and coordinates their care including family involvement. Follows the patients throughout the continuum of health care services across multiple departments. 2. Assists patients in understanding their diagnosis, treatment options, recommended follow up and resources available. 3. Utilizes nursing process to comprehensively assess the patients’ physical and psychological sta-tus. 4. Evaluates progress of patients along the continuum and is responsible for professional and per-sonal modifications along with the healthcare team as appropriate. May assist with tracking of post care patients to ensure post treatment standards of care are met along with referrals. As necessary, ensures that patients receive clinical satisfaction surveys. All responsibilities are essential job functions. II. Position Qualifications: License/Certification/Education: Required: 1. Bachelor’s degree in nursing. 2. Current Massachusetts Registered Nurse licensure and registration. Preferred: 1. Master's degree in nursing. Experience/Skills: Required: 1. Minimum of 5 years nursing experience. 2. Excellent teaching, consultation, and customer service skills. 3. Excellent critical thinking skills. 4. Demonstrates leadership experience. 5. Excellent verbal and written communications skills. 6. Computer literate with knowledge of Microsoft Office products. Preferred: 1. Skilled with utilization of EMR and other software. 2. Experience with Project Management. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. III. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a patient care and office environment. ADDENDUM FOR NURSE NAVIGATOR CANCER CENTER ROLE Position Summary: Same. Major Responsibilities: Same Differences in Qualifications: License/Certification/Education: Required: 1. Breast Nurse Navigators require accreditation through NAPBC. Preferred: 1. Oncology Certification preferred unless a Breast Nurse Navigator. Experience/Skills: Required: 1. Minimum of 5 years oncology experience in specific disease site (breast, lung, GI, etc) and post-surgical nursing. ADDENDUM FOR NURSE NAVIGATOR PALLIATIVE CARE ROLE Position Summary: Same. Major Responsibilities: Same Differences in Qualifications: License/Certification/Education: Preferred: 1. Palliative Care Certification. Experience/Skills: Preferred: 1. Previous Palliative Care experience. ADDENDUM FOR NURSE NAVIGATOR ORTHOPEDIC CARE ROLE Position Summary: Same. Major Responsibilities – Differences if an APP is hired: 1. Responds to patient/family/provider issues and concerns in timely manner, including but not limited to writing prescriptions, interactions with post-acute care providers, obtaining imaging studies to identify p