To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. As a Named Account Executive specializing in selling into Higher Education, specifically community college customers you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives. Territory: Northeast region (Community Colleges) Join our dynamic team and help Higher Education organizations leverage Salesforce solutions to enhance their operations and better serve their constituents. Key Responsibilities Cultivate and maintain enduring relationships with Higher Education clients Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations. Provide regular progress updates to management regarding client accounts. Monitor and report on key performance metrics, including client retention and revenue growth. Maintain a high level of client satisfaction by consistently exceeding expectations. Work collaboratively with internal teams to devise solutions for complex challenges. Address and resolve client issues in a timely and efficient manner. Keep clients informed about new product features, updates, and enhancements relevant to their needs. Identify growth opportunities within existing accounts and work towards expanding Salesforce services. Collaborate closely with clients to formulate customized account strategies. Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery. Stay informed about industry trends, government regulations, and competitive offerings. Develop an in-depth understanding of Salesforce products and solutions. Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement. Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly. Qualifications: 7-10+ years of quota carrying software or technology sales and account management experience, ideally to Higher Education customers. Work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.) Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission. A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer role Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in p