Open Roles
The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions.
Ensure efficient patient flow through the clinic, maintain neat, clean and safe patient care areas, promote patient satisfaction by interacting with patients in a professional, friendly manner, and safeguard patient confidentiality.
Escort patients to exam rooms, identify patients with 2 identifiers and prepare for examination. Obtain accurate vital signs per organization standards. Document reason for visit and update/confirm allergies, smoking history and pharmacy information. Promptly inform providers and RNs of significant changes in vital signs or acute symptoms. Anticipate and set up equipment or supplies needed for visits. Clean and prepare exam rooms for next patients. Respond to needs to expedite visits and maintain patient flow.