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The Manager Inpatient Phlebotomy position at Northwestern Memorial Healthcare's Pathology Labs represents a leadership opportunity within the laboratory services division. This role adheres to the organization's Code of Ethics and Corporate Compliance Program while driving excellence in phlebotomy services.
As Manager, you will collaborate with leadership to advance quality strategies, ensure a professional work environment, facilitate timely services, and enhance patient satisfaction. You will be responsible for fiscal, human resource, and quality outcomes for your defined service area.
This position requires attracting, developing, and retaining exceptional service providers while fostering an environment that promotes excellence through continuous learning. You will collaborate with Human Resources and other managers to ensure appropriate staffing levels and advance innovative retention strategies.
You will facilitate the annual performance review process and ensure proper application of staffing tools. The role involves collaboratively managing the disciplinary process when appropriate while maintaining a focus on employee development and performance improvement.
The Manager places patient and customer needs as a priority, demonstrating skills necessary to meet and exceed expectations. You will focus teams on clearly defined visions and engage individuals and groups to achieve organizational goals.