In this role, you will:
Uphold a safety-centric, inclusive, and open-communication culture and conduct written and oral performance feedback with direct reports at regular intervals. Support Fusion Center Operations and Fleet Operations Management through process improvement across safety and efficiency for the team. Work closely with other Team Leads and Program/Project Managers within Fleet Operations to ensure their team stays aligned with Zoox’s overall goals. Become knowledge experts on Zoox’s proprietary software related to Fusion Center Operations. Interact with contractors assigned to Zoox to answer questions, provide information, and ensure they understand and execute their job assignments. Act as a “player/coach” by regularly diving into team needs and act as the first point of contact to support service escalations.
Qualifications
Bachelors Degree 9+ years leading the business side of relevant large-scale operations 4+ years of managing large teams of FTEs and contingent labor (contractors) Management of continuous safety standards and improvement initiatives Experience in change management processes & managing large amounts of data
Bonus Qualifications
Master's degree in a relevant discipline (Business Administration, Engineering, Computer Science, Program Management, etc.) 5+ years working in an NPI environment and cross-functionally with PMO or engineering organizations 3+ years of autonomous vehicle industry experience Working with cross-functional teams on go-to-market initiatives Experience in the autonomous vehicle, transportation dispatch, and emergency response industries