The Opportunity
This is not a “business-as-usual” engineering role. You will play a key role in shaping how Kraken integrates with telecom and utility ecosystems—designing systems that are scalable, resilient, and developer-friendly. You’ll act as a systems thinker and architect , solving multi-team challenges and building platforms that other engineers (internal and external) rely on.
What You’ll Do
Design and develop new components of the Kraken platform for broadband utilities You will work closely with (and help shape) the OSS & Integrations function, which is responsible for: Partner Integrations Build and maintain integrations with telecom network providers, CPE (router) providers, and call record systems Handle a mix of REST and SOAP APIs to provision and query network state API & Platform Development Develop robust APIs connecting Kraken to external telco infrastructure Improve integration reliability and scalability Automation Create workflows to streamline operations between Kraken and partner systems
Drive Architectural Improvements
Reduce tight coupling between integrations and core business logic (e.g. Order Management, Quoting, Charging) Improve system stability and developer productivity Lead on microservice design , contract testing , and integration patterns Build facades and emulators to simulate integrations Treat internal developers as first-class customers Design and build an SDK layer for third party developers
Team & Culture Impact
Help scale Kraken Utilities by embedding a strong engineering and customer-first culture Influence how teams are structured and how systems evolve Take ownership of architectural direction and execution
What We’re Looking For
We’re looking for an empathetic leader who enjoys solving complex system problems. You’ll be responsible for leading a team of engineers, making decisions on how the team operates and setting the technical direction of the team. You'll be curious about AI developer workflows, ready to experiment and introduce new ways of working This role will involve line management duties, as well as being hands on and close to the code. You’ll be responsible for ensuring the quality of the code being delivered through thoughtful code review. Work with other engineering teams and external engineering teams regularly Work with client delivery to help prioritize, deliver and maintain work required by clients. Be responsible for monitoring and alerting of production systems and where required, lead and manage incidents.
Technical Skills
Core Technical Skills Experience with Python stack and Web frameworks Strong domain modelling skills HTTP & REST APIs Building robust, fault-tolerant systems Nice to Have Experience building SDKs or APIs for other developers Experience with microservice design
What Makes This Role Different
You’ll work on platform-level architecture , not just features You’ll design systems that impact multiple teams and external partners You’ll help redefine how developers interact with Kraken via SDKs and abstractions You’ll have real ownership in shaping both technology and team structure