Open Roles
Lone Star Chevrolet, part of Sonic Automotive's network, is seeking an Internal Service Advisor to play a critical role in supporting our service department. This position manages internal repair orders and coordinates vehicle reconditioning processes to ensure frontline-ready inventory.
Manage internal repair orders (ROs) for used and new vehicle inventory, ensuring timely processing and completion. Coordinate reconditioning efforts between service technicians, parts department, and sales team. Monitor vehicle status from intake through completion, ensuring deadlines and quality standards are met.
Communicate updates to sales managers regarding vehicle readiness and repair timelines. Review and approve repair recommendations with a focus on cost control and efficiency. Ensure accurate documentation of all work performed, including parts, labor, and notes in the RO.
Track and prioritize workload to support inventory turn and minimize downtime. Assist with warranty submissions and internal billing processes as needed. Maintain compliance with dealership policies, safety standards, and OEM guidelines.
1+ year of experience in an automotive service advisor, service drive, or dealership operations role is preferred. Strong understanding of repair orders, parts, and service workflows is essential. Must be authorized to work in the USA, possess a valid driver's license, and pass pre-employment testing including background checks and drug screening.
Join a team-based organization with comprehensive training, career advancement opportunities, and a commitment to professional development.