We are looking for an Industrial Outside Sales - Account Manager to join our Rexel USA team in Fairfield, CA! Summary: The Outside Sales Representative is responsible for the sales and marketing efforts with the objective of increased profitable sales through creating, building, and maintaining high quality relationships with new and existing customers. Utilize company digital tools and company products and services to connect with consumers, develop creative solutions, generate sales volume, and provide the highest level of customer service. What You'll Do: Responsible for selling, marketing, promoting, and demonstrating products. Effectively communicate the features and benefits of our product offering Increase business by generating sales to new customers and by selling additional products to existing customers Collaborate with leadership, team members and suppliers in planning, tracking, and implementing sales strategies and developing new markets Assist customers with product selection and application utilizing knowledge, internal specialists, as well as supplier representatives Establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences in order to present a unique solution to each customer tailored to their business objectives and needs Collaborate with customers and team members for product quotations and provide on-going communication throughout the customer's purchasing lifecycle Work with management, credit, and customers to resolve payment issues promptly Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends Actively participate in professional development to improve professional selling skills and maintain technical capabilities. Participate in company training/development, special promotions, sales meetings, supplier seminars and training schools to enhance and maintain personal and product knowledge Maintain accurate and timely records including sales call schedules and expense reports Coordinate sales calls with vendors to introduce and demonstrate products, identify customer needs, and promote product and service solutions Utilize and champion digital tools, customer solutions and services to gain a competitive advantage Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
What You'll Need 3+ years of sales or electrical industry experience Valid Driver’s License High School or GED - Required Knowledge, Skills & Abilities Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills Ability to prioritize and manage multiple tasks and deadlines Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence Product and application knowledge essential Highly self-motivated Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM) Ability to work overtime as needed
Physical Demands: Sit: Must be able to remain in a stationary position - Frequently – 21% to 50% Walk: Must be able to move about inside/outside office or work location - Constantly – at least 51% Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51% Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20% Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20% Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51% Weight and Force Demands: Up to 10 pounds - Occasionally – up to 20% Up to 25 pounds - Occasionally – up to 20% Up to 50 pounds - Occasionally – up to 20% Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasio