As a Host at Clockwork, you will be the first point of contact for our guests, embodying the high service standards of the Fairmont Royal York. Your role is crucial in creating a welcoming atmosphere and ensuring a seamless dining experience. Key responsibilities include: Greet and seat guests promptly, maintaining a professional and friendly demeanour Manage reservations, waiting lists, and special requests efficiently Possess comprehensive knowledge of menus, beverage lists, and hotel promotions Maintain a clean and organised host stand Communicate effectively with servers regarding reservations and guest needs Assist with coat check services when necessary Participate in regular team meetings and contribute to improving guest experiences Adhere to health and safety procedures and hotel policies Complete all assigned duties before concluding your shift Promote teamwork and maintain good working relationships with all colleagues
Previous work experience in a restaurant/food and beverage setting Excellent interpersonal skills and a team player attitude Multi tasked when dealing with high volume of guest requests
What’s in it for you? Fixed Rate of Pay: $27.93 per hour. The rate of pay for this role is reviewed annually on April 1 of each year. Free Meals: Healthy meals on us every shift. Travel Discounts: Sweet deals at Accor hotels worldwide. Dry Cleaning: Free dry-cleaning for your work gear. Skill Up: Custom learning programs to boost your talents. Impact: Join our Health & Wellness, Sustainability, and DEI Committees. Level Up: Unlock new career heights with exciting growth paths. This posting is for an existing vacancy. AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. BE PART OF OUR FUTURE. Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks. Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: ryh.careers@fairmont.com Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.