Open Roles
As a Sales Advisor at H&M, you'll be responsible for providing excellent customer service, welcoming and guiding customers through the store to actively sell products and provide support. You'll use your fashion and product knowledge to ensure customers receive all relevant information for the best shopping experience. Your role includes garment refill and care, presentation, and contributing to a clean and tidy sales floor and back of house area while working closely with your store team.
Working at H&M means no two days are ever the same. A typical day includes providing excellent customer service by welcoming and guiding customers through the store and OMNI experience where available. You'll engage in conversations with customers, guide them through fashion trends and products, effectively promote and sell products, and actively promote the Customer Loyalty App and in-store sustainability initiatives. You'll represent yourself and the H&M brand positively during all customer interactions and support commercial or operational actions to reach sales targets with store management.
Keep up-to-date with fashion trends and product knowledge to provide the best recommendations to customers. Your passion for fashion and dedication to customer service will make you an invaluable team member.