Open Roles
As a Sales Advisor at H&M, you will be responsible for providing excellent customer service by welcoming and guiding customers through the store. You will actively sell products while providing support and guidance, using your fashion and product knowledge to ensure customers have all the information they need for the best shopping experience.
Your day-to-day duties will include providing excellent customer service through the OMNI experience, engaging in conversations with customers, and guiding them through fashion trends and products across all store areas. You will effectively promote and sell products, actively promote the Customer Loyalty App (Hello Member) and in-store sustainability initiatives, and represent the H&M brand positively during all customer interactions.
You will also support commercial and operational actions to reach sales targets in collaboration with store management, work on garment refill and care, ensure proper presentation, and contribute to maintaining a clean and tidy sales floor and back of house area.
We seek individuals with strong fashion and trend awareness who can keep up-to-date with the latest fashion trends. You should be passionate about customer service, enjoy working in a dynamic team environment, and be able to represent yourself and the H&M brand positively at all times.