Assist the department managers in the overall operation of the department by completing assigned duties, and by serving in the capacity of the department manager in his/her absence of the manager. Job Functions Train and supervise employees. Use verbal and written communication between departments and co-workers. Monitor performance to ensure adequate cleanliness and stock level of guest rooms. Physically inspect guest rooms. Assist with establishing department guidelines, rules and regulations, and training programs. Handle customer complaints and concerns. Prepare requisitions, reports, correspondence, and forms relative to the operations of the department. Operate vacuum cleaners and shampoo machines. Clean and dust, including closest shelves, picture frames, mirrors, tubs and showers. Lead special projects as assigned.
Two (2) years of related supervisory, training or work experience preferred. Knowledgeable about proper housekeeping techniques, implements, and handling of chemicals. Must have excellent communication, organizational, and interpersonal skills. Must be able to perform all duties of a Guest Room Attendant, including but not limited to: vacuuming, changing linens, sweeping, mopping, dusting, etc. High school diploma or equivalent required. Must be computer literate. Must be able to obtain/maintain any necessary certifications and/or licenses.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.