The Food Services Worker reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Prepares cold food items and assists in various support activities. THIS IS A CASUAL POSITION MEANING THAT THE HOURS PER WEEK ARE NOT GUARANTEED. NO BENEFITS. Hours:every other weekend required, plus 1-2 days a week as needed. Start Times 3:30 PM – 4:00 PM, End Times, 4:00 PM – 8:00 PM. There may be potential flexibility to work morning shifts on the weekends. See what are staff is saying about working in this department and at Northwestern Medicine! https://youtu.be/EldbJpdV9lQ Responsibilties: Prepares cold food items for patients and cafeteria. Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance. Complete tray assembly. Ensures food meets all safety and sanitary regulations and completes all required documentation. Data entry using Microsoft Excel. Basic cash handling. Maintains a safe, clean, neat and orderly cooking area. Ensures all department policies and programs are adhered to. Ensure satisfaction in quality and service using problem resolution skills as necessary. Completes daily position checklists, cleaning duties and all required documentation. Completes all mandatory in-service trainings and meets employee health requirements. Completes daily position checklists, cleaning duties and all required documentation. Washes and sanitizes all food service equipment used for patients and cafeteria service. Replaces items to their proper place of storage. Demonstrates ability to exercise independent judgment in times of need. Assist with putting away stock using the FIFO (first in, first out) method. Cleans and sanitizes cafeteria service items. Cleans dish machine at end of shift. Cleans and sanitizers work area. Cleans and sanitizes food service carts.
Required Excellent customer service and critical thinking skills Must be able to work in a stressful environment and take appropriate action. Preferred One-year customer service experience Familiar with diet restrictions
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.