THE POSITION Reporting to the Cluster Director of Food & Beverage and Cluster Executive Chef. To provide organizational and administrative support to the Food & Beverage Department and the timely and efficient execution of assigned office and business procedures. Key Roles & Responsibilities · Communicate to customers (internal and external) in a polite and courteous manner · Perform duties and responsibilities in a confidential manner when applicable · Type and prepare a variety of documents such as letters, memos and minutes · Handling of correspondence and answering the telephone as related to the job · Attend daily F&B Meeting and take meeting minutes · Prepare monthly staff attendance report for payroll clerk · Provide organizational and administrative support to the Cluster Director of F&B and Cluster Executive Chef · Organize a variety of documents and maintain stationery and office supplies · Maintain complete knowledge of all F&B services, outlets and hotel services/features · Liaise, communicate and collaborate with other departments ensuring communication and the resolution of problems · Contribute ideas and suggestions to enhance operational procedures in the Hotel · To work efficiently and effectively in meeting deadlines and delivering quality work · Attend meetings required by Cluster Director of F&B and Cluster Executive Chef to take minute · Handling in-house printing menus inserts and any in-house printing F&B collaterals · To assist F&B operations when is required by Cluster Director of F&B and carry out any other duties
Personal Attributes & Experience · Bachelor’s degree in hospitality management or related field. · Minimum 2 year of experience in F&B administration within a luxury hotel or resort. · Outstanding communication skills in English, both written and verbal (additional foreign language would be an advantage) · Excellent interpersonal skills to build positive relations with F&B team and across divisions, and be able to deal with diverse staff · Ability to coordinate and prioritize multiple tasks · Computer proficiency in Word, Excel, PowerPoint, Publisher, Outlook and good typing skills · Creative mindset with a strong eye for detail and presentation · Experience in pre-opening is highly desirable.
Understanding of Ultra-Luxury guest expectations and brand alignment. experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive, anticipatory approach with a strong sense of ownership and accountability. Impeccable grooming and personal presentation aligned with Luxury standards.