Bonjour! At Sofitel, every VIP guest journey is a rare opportunity to craft an unforgettable story; one defined by elegance, discretion and deeply personalised care. Step into the role of Food and Beverage Supervisor at Club Millesime, where you will be a key ambassador of our Passion for Excellence. In this role, you will deliver personalised luxury service with warmth, flair, and professionalism, bringing the art of French hospitality to life for every guest. From the first welcome to the final farewell, you will create moments that are seamless, refined, and memorably elegant. Leading by example, you will oversee the daily delivery of food and beverage within Club Millesime, ensuring impeccable presentation, service, and attention to detail. You will introduce innovative service touches, anticipate guest needs, and collaborate closely with all hotel departments to ensure a smooth, luxurious experience at every touchpoint. Your presence will inspire the team to maintain the highest standards of sophistication and personalised care. In addition to operational leadership, you will support the Club Millesime management team in areas such as budgeting, stock control, payroll, forecasting, and departmental reporting, balancing efficiency with luxury. You will assist with team training and development, while actively managing guest feedback to continually elevate the experience. This is an opportunity to lead with poise, creativity, and heart, ensuring every guest feels truly valued and every stay is exceptional.
About You You bring proven experience in premium or luxury bar, lounge, or restaurant operations, ideally in a leadership role within a five-star environment. With a genuine passion for personalised guest service, you have the intuition and creativity to craft memorable experiences, resolving any challenges with elegance, discretion, and finesse. Your deep knowledge of wine, champagne, beverage operations, stock control, revenue reconciliation, and POS systems ensures every service runs seamlessly and to the highest luxury standard. As a confident ambassador of the Sofitel brand, you thrive in a diverse team environment, inspiring colleagues and delighting guests with your professionalism and warmth. Flexible and dependable, you embrace a rotating roster including weekends and public holidays to deliver service that is both sophisticated and safe, reflecting the true essence of luxury hospitality. You hold a current RSA certificate to ensure every service is delivered safely, elegantly, and to the highest standard of care, and hold full Australian working rights, allowing you to work with us without restriction. If you are passionate about hospitality and take pride in delivering elevated service, we would love to hear from you!
Our Commitment to Diversity & Inclusion We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments throughout the recruitment process, please let us know how we can support you.