JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL is seeking a dedicated Facility Executive to manage soft services operations at our client's facility. The successful candidate will be responsible for ensuring the highest standards of facility maintenance, cleanliness, and operational efficiency while serving as the primary point of contact for all soft services activities on-site. Key Responsibilities Soft Services Management: Oversee daily operations of housekeeping, pest control, landscaping, waste management, and pantry services. Ensure all soft services are delivered according to established service level agreements and client expectations. Coordinate with multiple service vendors to maintain quality standards and ensure timely service delivery. Client Relationship Management: Act as the primary liaison between JLL and the client for all soft services matters. Conduct regular meetings with client representatives to address concerns, gather feedback, and implement improvements. Build strong professional relationships to ensure client satisfaction and retention. Vendor Coordination and Supervision: Manage relationships with soft services contractors and vendors. Monitor vendor performance through regular inspections and quality audits. Review and approve vendor invoices while ensuring cost-effectiveness. Address service deficiencies promptly and implement corrective actions. Compliance and Safety: Ensure all soft services operations comply with health, safety, and environmental regulations. Conduct regular safety inspections and maintain documentation. Implement and monitor adherence to standard operating procedures and best practices. Budget and Cost Management: Assist in preparing and managing the soft services operational budget. Track expenses and identify cost-saving opportunities without compromising service quality. Provide regular financial reports and variance analysis to management. Reporting and Documentation: Maintain accurate records of service delivery, inspections, and incidents. Prepare daily, weekly, and monthly reports on facility operations and service performance. Document and track maintenance requests, complaints, and resolutions through facility management systems. Required Qualifications Education: Bachelor's degree in Facility Management, Business Administration, or related field. Experience: Minimum 3-5 years of experience in facility management with focus on soft services operations. Previous experience working at client sites or in outsourced facility management preferred. Technical Skills: Proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook). Familiarity with facility management software and computerized maintenance management systems (CMMS). Strong understanding of housekeeping standards, hygiene protocols, and soft services best practices. Soft Skills: Excellent communication and interpersonal abilities for client and vendor management. Strong organizational and multitasking capabilities. Problem-solving mindset with ability to handle emergencies calmly. Leadership skills to coordinate multiple service teams effectively. Location: On-site –Bengaluru, KA Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For addit