Open Roles
JLL is seeking a Facility Coordinator - Soft Services to deliver premium workplace experience while managing front-of-house operations at our Bangalore location. You will coordinate soft services such as housekeeping, pantry, and lobby upkeep to ensure a seamless employee and guest experience.
In this role, you will oversee reception, helpdesk, lobby management, and guest experience initiatives. You will coordinate soft services including housekeeping, pantry, meeting room readiness, and ambience management to maintain our high standards.
You will conduct regular floor walks to ensure cleanliness, hygiene, and service quality across the facility. The role includes managing meeting room operations, events support, and employee engagement activities.
You will handle service requests, feedback, and escalations with timely resolution while supervising experience associates and soft services staff for grooming, conduct, and performance. Additionally, you will liaise with housekeeping, security, and technical teams for smooth operations.
The position requires maintaining MIS, daily reports, checklists, and service dashboards while ensuring adherence to brand standards and service excellence.