JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: · To provide comprehensive management of services covering all facility services to the client, with a focus on continuous improvement. · To achieve financial and other targets established by both the Senior Facilities Manager and Assistant Facilities Manager. · Achievement of the Key Performance Indicators and Service Level Agreement targets. · Sets stretch targets for team to achieve maximum team performance · Is able to make difficult decisions and resolve problems or improve operations. · Actively searches out opportunities to achieve best results · Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients. · Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community. Operations Duties And Responsibilities · Property Operations · Ownership of the day-to-day administration, including reports generation of the stocks tracker. · Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by Client · Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM · Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client · Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks. · Maintain appropriate levels of Petty cash to support FM operations. · Vendor invoices processing aligned with Client finance process. · Statutory compliance check of all vendor invoices. · Routinely Inspect all services to ensure performance measures are being maintained · Effectively manage ECRES to ensure an on time deliverable system · Set stretch targets for self to achieve maximum team performance · Reporting · Contribute to the Weekly FM Meeting Minutes · Contribute to the Monthly Management Report to client and other reports as required · Others · Participate in Emergency Evacuation procedures including crisis management and business continuity. · Manage all Health and Safety issues and actively participate in Health and Safety reviews Key Performances Measurements · Compliance with the Service Level Agreement established between Jones Lang LaSalle and Client · Achievement of contracted Customer Satisfaction expectations · Achievement of savings initiatives as agreed with Client. · Delivery of Agreed Initiatives as per Client Solution/Jones Lang LaSalle Initiatives Road Map Sound like the job you’re looking for? Before you apply, it’s also worth knowing what we are looking for: Education and experience · Experience in Facilities Management is required. · Excellent people skills and ability to interact with a wide range of client staff and demands · Knowledge of Occupational Safety requirements · Strong PC literacy and proven ability to manage daily activities using various systems. · Demonstrated experience with continuous improvement initiatives highly desirable · Demonstrated experience with client reporting and preparation of reports required. · Graduate in any discipline · 3 – 5 years’ experience in facilities management · Tertiary qualifications in hotel management / building management and/or business desirable · Proven ability to function effectively as part of a team · Proven ability to initiate and follow through with improvement initiatives A relationship builder Client Satisfaction through Transformation. Out of the box thinking Continuous improvement in the following:- Morale and satisfaction of employees under management. Client satisfaction; Identification of process improvement for the Clients. Location: On-site –Bengaluru, KA Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the speci