Position Summary: Reporting to the Assistant General Manager , the Sales Manager is responsible for driving revenue growth through proactive sales, strategic account management, and effective leadership of the sales function with a key contribution to the hotel strategy. With a core focus on expanding market share and building long-lasting client relationships, this role ensures strong performance across negotiated accounts, group business, and in-house marketing & commercial initiatives. This position requires a highly motivated, organised, and communicative leader who excels at both independent work and inspiring high performance in others. TASKS/ MAIN ACCOUNTABILITIES : Drive proactive sales across corporate and group segments to grow revenue and market share Identify, target and secure new business opportunities aligned with the hotel’s strategy Build and develop strong client relationships through consistent engagement and structured account planning Drive pricing strategy and commercial decision making alongside management Provide strategic oversight of revenue management, ensuring strong pricing, clear value, new initiatives and maximum revenue delivery Own performance marketing across OTA and GDS channels, including campaign and content direction Represent the hotel at industry events, trade shows, client meetings and show rounds to strengthen visibility Ensure timely and professional handling of enquiries, proposals, contracts and follow-up Collaborate with marketing to support campaigns that drive demand and brand awareness Contribute to digital and social media activity to support sales initiatives Support fam trips, client events and hosting opportunities to promote the hotel Lead, motivate and develop the sales team, fostering a collaborative and high-performing culture Support the team by providing holiday cover, ensuring smooth operations and uninterrupted client relationships Ensure smooth day-to-day operations and ongoing development of team capabilities Conduct regular sales meetings, coaching sessions and performance reviews Lead RFP and RFI processes, ensuring timely and competitive submissions Manage corporate contracts including negotiation, rate loading and annual recontracting Maintain structured account development with clear action plans, KPIs and regular client engagement Deliver against account growth targets and client engagement objectives Collaborate with Operations to ensure smooth delivery of group and event business Monitor market trends and competitor activity and share insights with management. REQUIRED SKILLS AND KNOWLEDGE: High degree of organization and advanced planning & follow-up skills Ability to collaborate with diverse subsets of individuals, cultures and seniority levels Capacity to establish relationships and create conditions necessary for mutually co-operative efforts Work in autonomy Data Analysis and reporting capacity. Representation & coordination Strong interpersonal & communication skills Solution maker attitude Agile, flexible and adaptable Fluent English
Minimum 1 year experience in hotel active sales experience People management experience
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