The Senior Director – Head of Visa Consulting & Analytics (WCA) is a key leadership position across SSA, CEMEA VCA team and the Visa WCA team. The role involves: 1. Leading the WCA Consulting and Analytics (VCA) team. As a business leader, they will be personally responsible for delivering WCA revenue in FY 26, with very significant growth planned in subsequent years. VCA engagements include portfolio management, cards and retail business strategy, digital strategy and risk management, and will involve the use of deep consulting, banking and data science expertise. 2. They will lead a large team (currently 5+ people) of experienced consulting professionals developing and delivering high impact projects for Visa’s largest clients in WCA. Team members are located in 5 offices across WCA: Abidjan and Lagos offices. 3. VCA Practice leadership including building deeper domain expertise across the WCA and global VCA teams, standardizing and scaling consulting engagements, and representing VCA capabilities in key client sales discussions. 4. Member of the WCA Leadership team 5. Member of the VCA SSA and CEMEA leadership teams 6. Matrix leadership of the WCA Data Science team. Consistent with other regions, the WCA Data Science team will report to the VP CEMEA Data Science for career development, model review, methodology and best practice deployment and will also dual report the VP VCA WCA to prioritize internal and external project and client work. Data Science is part of VCA and we work closely together. 7. Talent development and coaching, including a demonstrable track record of leadership in an equivalent role, supported by evidence of leadership skills and the development of high potential individuals and teams over several years. Visa Consulting and Analytics has an outstanding record in encouraging diversity and accelerating career growth within Visa, and this will be a critical factor in the future success of the team. We are looking for motivated, analytic individuals with a track record of building a strong consultative team in a complex, multidisciplinary and diverse environment. The incumbent must be able to develop enduring, strategic relationships, both with clients and across the Visa organization. They should have significant previous experience of leading teams in both consulting and card portfolio management, preferably at a senior level in a consulting firm or the equivalent level in a bank or other organization. They should also have a good level of understanding around the use of data science and the strategic potential of employing advanced data science tools and techniques in the context of Visa and WCA specifically. Specific responsibilities include: · Leading, managing, mentoring and motivating highly effective teams in a fast paced and demanding environment by utilizing strong interpersonal skills. Being able to align resources and seek buy-in from internal cross functional stakeholders, across all disciplines, will be critical to meeting the needs and objectives of external customers. The ideal candidate must have high process orientation skills. · The Senior Director is a central role for Visa VCA in the WCA region, representing Visa both internally and externally to develop trusted advisor relationships with client senior executives through impactful consulting engagements · Growing the revenue from consulting services offered to clients from the existing base that contribute to the Global and CEMEA VCA growth strategy · Supporting the development of the Portfolio Management service line across CEMEA, including sponsorship of VCA data-driven Solutions and acting as Quality Partner to review and provide support for major projects outside the WCA region. · Setting strategy and direction at the regional level and ensuring subsequent implementation and support for the heads of SSA and CEMEA VCA, and support the wider team in implementing the CEMEA VCA growth strategy. The Senior Director is responsible for driving Visa go-to-market strategies as well as delivering insights from clients to inform Visa strategy. Managing simultaneous projects and VCA engagement teams including initial client sales, problem disaggregation and planning, and quality assurance of final deliverable · Proactively engaging with clients and Visa client leadership in regular strategic & planning discussions; cultivate and manage a pipeline of work with clients · Developing frameworks, approaches, solutions and recommendations through the analysis of client data from multiple conflicting sources that effectively and efficiently address the most impactful opportunities and challenges by framing the results in a cohesive strategy and articulating recommendations and insights to executive management · Influencing peers in other functional areas (e.g., marketing, product, marketing and innovation) and across global regional teams to deliver best in class projects in ways that leverage the breadth and depth of Visa’s resou